Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[UncleBud]

@stermeran I'm glad you shared the link to your music. I clicked it and listened to your song. I liked it.

[stermeran]

Thanks @UncleBud! Much appreciated.

[AdamPandora]

@stermeran No problem - I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[SolarSleeper]

@AdamPandora I, too, am having a similar issue. I have two releases live on Pandora under my project Solar Sleeper but when I attempt to claim the artist, Solar Sleeper does not populate in the dropdown list.

[AdamPandora]

@SolarSleeper I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[bvavra]

Hello @AdamPandora, I have the same problem as SolarSleeper; I can view my artist's profile but am unable to claim it because "Brendan Vavra" does not show up under the list of artists on the artist claim page.  Can you please open a ticket for this as well?  Thanks!

[AdamPandora]

@bvavra I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[DJ_Demmerneck]

So I got my Artist name, to show up on my account, with ads included, and I have been playing my own station for 3 hours now, but it does not play any of my songs, and plays other people songs under my Artist name, how come?

[AdamPandora]

@DJ_Demmerneck I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Hategroove]

Yes we are curious to why our songs aren't available to make stations with other artists? The name is bands name-Hategroove. Ty for your time. 

[willchatham]

My songs and albums are on Pandora but when I search to claim the artist, I do not show up in AMP.

[scnewber]

I am having exactly the same issue.  

[AdamPandora]

@Hategroove I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[AdamPandora]

@willchatham @scnewber I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[zacferens]

Do you think you could do that same for me? I have the same problem. Here is my artist profile https://www.pandora.com/artist/stucky/AR53w3vcqclPqm9

[AdamPandora]

@zacferens I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mrwagstaf]

I have the same issue.  Songs went live on Nov. 2nd 2021..... The songs on this playlist are only currently available for radio playback.  I submitted a support request via chat, but have not received an email.  

Artist Mark Richard Wagstaff.

Moderator Edit: Removed Personal Info

[AdamPandora]

@mrwagstaf I do see you have an open case with our support team regarding this issue.

Please make sure to keep an eye out for their email reply, and they will be happy to further assist.

Thanks for being a part of the Community!

[greglw3]

Hi! November 9th is the latest day I can choose on AMP even though it’s 10 AM CST on November 12. Any idea what happened? 

Greg Allen 

Riding the Beat

[AlyssaPandora]

Hey there, @greglw3. 👋

I moved your post over to this existing thread: Support for Artists

Thanks for reporting this. I've gone ahead and created an email case with our AMP / Artist Support team. Someone will be in touch with you soon regarding this issue. Please keep an eye out for email. 📬