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Don't remember the email address on my account

Daliacasanova
Local Performer

By this point I don’t know what email I use to create this account since I been a member for so long so this is the email I got regarding updating my password.

6F2AF2CE-88EB-45A0-8563-EB99EE2D8474.jpeg

 

Moderator Edit: Edited title for clarity

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21 Replies

AdamPandora
Moderator
Moderator

@Daliacasanova Our support team will be contacting you privately via email to help figure this out.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Dobbes
Local Performer

We have two accounts and we accidentally logged out of the other account and now cannot figure out what the email and password for that account is.  Help. 

 

Thank you. 

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AdamPandora
Moderator
Moderator

@Dobbes Since this involves personal information, I am going to have someone from our support team contact you privately via email to help with this.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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MarkT82
Local Performer
Had the "session time out" issue and have a pandora premium account. Deleted data as instructed, and tried to log back in, and it logged me into an old account that is not premium tied to the same email. So now I have an account that I pay for that I can't access
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AdamPandora
Moderator
Moderator

@MarkT82 It looks like your original account is registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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emmymesh
Local Performer

I am listening from apple 5 devise, also I don't remember my email or password 

 

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AdamPandora
Moderator
Moderator

@emmymesh I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Shionnie60
Local Performer

I can't remember which email I use with pandora....how can I find out?

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AdamPandora
Moderator
Moderator

@Shionnie60 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Jriha02
Local Performer

This same thing is happening to me I don’t remember the email I used to make my account and after an update it logged me out

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AlyssaPandora
Moderator
Moderator

Hey, @Jriha02. 👋

Someone from our User Support team will be reaching out to you via email to offer further assistance. Please check your email soon for their message. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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imsolost
Local Performer

I forgot what email I used for an account I subscribe monthly with.  Please help. 

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AdamPandora
Moderator
Moderator

@imsolost I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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cal2
Local Performer

I have no idea what my old email for Pandora is

 --- or my password.

And I want to pay and upgrade for no ads.

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AdamPandora
Moderator
Moderator

@cal2 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Joey1409
Local Performer

I made a new Pandora a couple months ago, but now I can't seem to login or remember my email for my older one. Anyway to find it without knowing email forsure?

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AdamPandora
Moderator
Moderator

@Joey1409 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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DMIMBS1989
Local Performer

I'm trying  to get my password to my account dmont.mymbs@gmail.com  but having trouble resting it 

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AdamPandora
Moderator
Moderator

@DMIMBS1989 Our support team would be happy to help - you can contact them directly for assistance here.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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