Email address not recognized when resetting password

[kkempton]

When attempting to get a password reset, the email address associated with Pandora and my invoice isn't recognized apparently so I can't reset my password.

[AdamPandora · Accepted solution]

@kkempton I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!