I am trying to change my password. I go to my account settings, edit, enter the new password, click save, enter my original password to confirm the change, and get this message.
I don't understand what it means, and neither old nor original password work here.
Any help you can offer would be much appreciated. 😁
Moderator Edit: Edited title for clarity
I"m also attempting to change my password and getting the same error.
i'm also trying to update my email since i no longer use the one on my account.
Can someone please reach out to me at firstname.lastname@example.org so i can change both my email and password on the account.
Thanks so much for reporting this.
Someone from our User Support team has email you both individually to assist with your account / password.
If you don't see the email soon, please don't forget to check your spam or junk folder to make sure it didn't end up there. We appreciate your patience during this process. 🎧