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Forgot username and password

souicelorraine
Local Performer

I had to get a new phone it's a new Samsung Galaxy a32 my old phone doesn't work I'm trying to get my Pandora account information I am a premium upgrade for Pandora subscription I just wanted to see about getting my user ID and my password

Moderator Edit: Edited title for clarity

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5 Replies

AdamPandora
Community Manager
Community Manager

@souicelorraine I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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Jmendoza19
Local Performer

I somehow got signed out of my account when I turned my phone off and it says My email address is not registered.

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AdamPandora
Community Manager
Community Manager

@Jmendoza19 It sounds like your original account was registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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cdj11114jd
Local Performer

Thank you I have hade this account for several years 

cdj111 my first username was cdj11114jd . please advise as to next step thanks Don

Moderator Edit: Removed Personal Info

0 Kudos

AdamPandora
Community Manager
Community Manager

@cdj11114jd I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos