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How do I update my account to my new email address?

ralphdreher
Local Performer

My name is Ralph Dreher, old email address is xxxx. New Email address is xxxxx.

 

moderator's edit: removed personal email addresses for privacy purposes

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hi, @ralphdreher. 👋

Just a quick note that I removed the email addresses from your post to keep your personal information safe. For future reference, there's no need to post account details publicly, since moderators have access to the email address linked to your Pandora account.


📌 Updating your email address for your Pandora account

You can update your account information from either a computer or a mobile device.

To update your email address from a mobile device:

  1. Sign into your Pandora app, and click on Profile.
  2. Click on the Settings gear in the top right corner, and select Account.
  3. Tap Save to update your information when you are finished making changes.

To update your email address from our website:

  1. Sign into your account, then click the icon (initial or picture) in the upper right corner.
  2. Click on Settings > Account.
  3. Tap Save to update your information when you are finished making changes.

In the meantime, I've created a private email case for you with our Pandora Care team. Someone will be in touch with you via email (your new Gmail address) soon. Please keep an eye out on your spam/junk folder to make sure it doesn't end up there. 📬

Thanks for your patience during this process. 🎧


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What genre grew on you over time?
Check out: Pandora for Creators Community
Share yours: Q: What's your sound color?

View solution in original post

1 Reply

AlyssaPandora
Community Manager
Community Manager

Hi, @ralphdreher. 👋

Just a quick note that I removed the email addresses from your post to keep your personal information safe. For future reference, there's no need to post account details publicly, since moderators have access to the email address linked to your Pandora account.


📌 Updating your email address for your Pandora account

You can update your account information from either a computer or a mobile device.

To update your email address from a mobile device:

  1. Sign into your Pandora app, and click on Profile.
  2. Click on the Settings gear in the top right corner, and select Account.
  3. Tap Save to update your information when you are finished making changes.

To update your email address from our website:

  1. Sign into your account, then click the icon (initial or picture) in the upper right corner.
  2. Click on Settings > Account.
  3. Tap Save to update your information when you are finished making changes.

In the meantime, I've created a private email case for you with our Pandora Care team. Someone will be in touch with you via email (your new Gmail address) soon. Please keep an eye out on your spam/junk folder to make sure it doesn't end up there. 📬

Thanks for your patience during this process. 🎧


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What genre grew on you over time?
Check out: Pandora for Creators Community
Share yours: Q: What's your sound color?