My collection is missing after logging back in

[peterraboin]

No. This did NOT work... Any other solutions? How about Restart my computer? Any brilliant ideas like that? I lost 7 years worth of saved stations. WHAT is going on!!???

[CervejaSC]

I tried using my account today and I was logged out. When I logged in all my stations were gone. I know I’m in the correct account because when I go to my account page it is my paid account and it lists some of my stations as “favorites”. Any way to get my stations back?

I logged out and back it and it did nothing. I logged into someone else’s account and then back in and they all came back. Hope this helps someone in the future.

Moderator Edit: Merged comments

[AdamPandora]

@CervejaSC I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[AndyR]

My pandora stations are missing after i got logged off on my iphone. 

[AdamPandora]

@AndyR I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[RubyRedNurse]

I have been a member of Pandora subscription for over 10 years and for some reason today when I open Pandora, it asked me to login which I’ve never had to do  before   and my entire playlist Collection has been wiped. My subscription renewed successfully back in March and there’s been no email notification from Pandora stating my account is closed and my app doesn’t require an update. What gives?

[AdamPandora]

@RubyRedNurse I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[VAN2]

I logged out and couldn't remember my password and changed it. I logged back in and I don't see my songs! I said something about if you log out, you have redownload them, but I don't know how....😭😭😭😭

[AdamPandora]

@VAN2 It looks like the account associated with your community profile was created for the first time today.

Your original account is likely registered under a different email address.

I recommend signing out of Pandora, and then signing in using that other email address if you remember what it is.

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!