Need help switching old account to new one

[DonMock24]

I seem to have 2 Pandora accounts. My original account is under a now defunct email address and I’ve lost the password. So I’ve lost my original stations etc. Also I am paying for no ads but I see ads on my new account. I need someone to transfer my old account to my new account including the subscription options. Can you help?

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@DonMock24 Nice to see you around the community.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Mastermartinmay]

I have A invalid account on my favorite Pandora list for about 20 years now same phone for ten +

[Mastermartinmay]

I need a switch from *******
too ******

Moderator's edit: Removed personal information.

[MariaPandora]

Hi @Mastermartinmay 

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!