cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pandora Supported in US only

Kbyrd
Local Performer

When vacationing in Puerta Vallarta Mx, my Pandora stops working ? Why ?

Moderator Edit: Changing title for clarity

Labels (1)
0 Kudos
1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @Kbyrd 

Welcome to community! 

Sorry for any confusion. Pandora is only available for use within the United States. Unfortunately, using Pandora internationally or through a VPN is not supported.

Hope that helps to explain!

View solution in original post

0 Kudos
3 Replies

TannerPandora
Moderator
Moderator

Hi @Kbyrd 

Welcome to community! 

Sorry for any confusion. Pandora is only available for use within the United States. Unfortunately, using Pandora internationally or through a VPN is not supported.

Hope that helps to explain!

0 Kudos

Kbyrd
Local Performer
Thank you for your reply, bummer looks like I will be canceling my
subscription. Can you freeze your account ?
0 Kudos

AdamPandora
Community Manager
Community Manager

@Kbyrd It looks like your account is upgraded through Apple.

Unfortunately, I can't verify that directly on my end as we don't have access to the Apple billing system.

You'll need to contact Apple support for more assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (6.9.25)
0 Kudos