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Unable to reset password

Cgawler
Local Performer

I have been signed out of my account and can’t get back in and it won’t let me reset password

I need help getting my account open. Won’t take my password or let me reset it

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@Cgawler I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

View solution in original post

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5 Replies

AdamPandora
Community Manager
Community Manager

@Cgawler I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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deanre
Local Performer

When I say I don't know my password I am sent an email with a link.  Brings me to: https://www.pandora.com/station/play/111689492808611514  The only place I can find password is in the settings.  I change the password then it asks for my old password.  I am in a loop.  

Thank you,

Dean

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AdamPandora
Community Manager
Community Manager

@deanre I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

whitewaterfishh
Local Performer

I am unable to change my password as well

 

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AdamPandora
Community Manager
Community Manager

@whitewaterfishh I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos