Reset password and change email address

[Carlnspace]

How do I change my email and password? My new email address is xx@ not xx@. As it was previously.

Thanks

Moderator Edit: Edited title for clarity, Removed personal info

[AdamPandora · Accepted solution]

@Carlnspace Check out the following threads for instructions on how to reset your password and update your email address;

• How to reset your password
• How to update your email address

If you run into any issues, please contact our support team directly for further assistance here.

Hope this helps!

[veepster0209]

I need to change my email address but I can't remember my old password which I need to change my email address

[AlyssaPandora]

Hi, @veepster0209. 👋

Sorry to hear that you're having some trouble. Since this involves your password, I've created an email support case so that you can get personalized help. A member from our team will be in touch to help you regain access to your account. 

Please keep an eye out for their message. 📬

We appreciate your patience during this process. 🎧