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Someone else is using your account message

adamksanders
Local Performer

I keep getting the "someone else is using your account" message and changed my password and still keep getting that message.  There appears to be no way to see who or what device is accessing my music service.  Any recommendations?

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Accepted Solutions

AdamPandora
Community Manager
Community Manager

@adamksanders Nice to see you around the community.

For instructions on how to remove devices from your account, check out the accepted solution to this thread: "Someone else is listening" Message

If you do not have access to a computer or require further assistance, please contact our support team

I hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@adamksanders Nice to see you around the community.

For instructions on how to remove devices from your account, check out the accepted solution to this thread: "Someone else is listening" Message

If you do not have access to a computer or require further assistance, please contact our support team

I hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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