Unable to reset password and login

[Shear]

Password reset just takes me to home page. Cannot log in
If I click to reset password it just takes me to home page. Doesn’t actually ask to change anything

mod edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @Shear. 👋

Sorry to any trouble with resetting your password. Since this requires privacy for your account and password, I've gone ahead and created a new email case for you.

Someone from our team will reach out via email to offer further assistance with regaining access to your account. Please keep an eye out for their email message soon.

You may need to check your spam / junk folder too. 📬

[Bizarro]

using my correct password,and even after reseting password i still cant activate my pandora

[AlyssaPandora]

Hey, @Bizarro. 👋

Thanks so much for your post.

This matter has been escalated using the information you provided.

Someone from our User Support team will reach out to you via email to offer further assistance with your account and password. Please be on the look out for their message soon 📬

We appreciate your patience during this process. 🎧