Whole Pandora account, gone!!

[RVH]

Went to log into my account today.  Password didn't work.  So clicked for reset password and never received reset email.  Checked all email folders it could be in, nothing.  After several attempts at logging in and reset attempts, decided to try to create new account and was able to.  Why?  Where did my original account go, that I have had for many years.  All my stations are gone.  Sad Face.

Moderator Edit: Format

[AdamPandora · Accepted solution]

@RVH It sounds like your Pandora account may be registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!