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getting and "error occurred" message..

bluesy
Local Performer

Last night I kept getting an "error occurred" message. My account is getting ready to be re-newed at end of month and want to make sure this gets corrected..

thanks

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AdamPandora
Community Manager
Community Manager

@bluesy Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Can you provide me with a screenshot/screen recording of the error message you're seeing? 

Thanks for all your help with this. 

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AdamPandora
Community Manager
Community Manager

@bluesy Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Can you provide me with a screenshot/screen recording of the error message you're seeing? 

Thanks for all your help with this. 

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