Adding Artists & Bands Not Working

[MadmanOnWheels]

I just tried this a couple of days ago, and it wouldn't work, even though I tried adding with and without hitting the edit button first. I got this message instead. What's going on with that? It needs to be fixed. I'm pretty sure that I've already posted about this happening. Why has this not been fixed?

 

[MariaPandora]

Hi @MadmanOnWheels , thanks for posting about this!

I'm sorry about the trouble adding variety to your stations.

I’ve enabled a trace on your account to help us further review and investigate. When you have a moment, please try the troubleshooting steps below. This will help have a fresh connection so we can see exactly what's happening on your account.

From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):

1. Open your device Settings
2. Tap Apps
3. Scroll down to find Pandora
4. Select Storage
5. On the storage details page tap Clear Data.

Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device.

Please note that you will be asked to log into your account after completing these steps.

Let us know if you need help signing back in.