Hi there, @Claudestephane. 👋
Thanks so much for reporting this, and sorry for any trouble.
I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?
Also, please try the following steps:
Let me know if this helps. 🎧
Hi, @Claudestephane. 👋
Did those steps help?
Let me know as I'd like to share this with our engineering team if you're still having trouble.
Thanks for your help with this. 🎧
It didn't help & I think I'll simply switch to Amazon music.
I completely understand your frustration, and I appreciate you taking the time to get back to us with that information.
I’ve passed this along to the appropriate parties for further investigation. We’ll follow up with you if we need any additional details.
Thanks for your patience in the meantime!