I just updated to Android 13 on my Pixel 4a 5G and pandora no longer plays, skipping tracks and then is "unable to retrieve music from pandora.com" I am a pandora premium user, and not unwilling to unsubscribe if this issue persists, which from the looks of this thread, doesn't seem like its been solved.
Hi there, @jjcandland. 👋
Sorry to hear that you're encountering this error message. I moved your post over to a separate thread as you mentioned being on Android 13.
Have you tried clearing the app data when you notice this error message? You can find those steps here: Android Troubleshooting
In the meantime, I've created an internal ticket with our engineering team so that they can investigate further.
Let me know how it goes. 🎧
I just moved from an old android 8.1 phone to a newer one with Android 13 and now Pandora is buggy, freezes, stops, doesn't connect. I did all the steps under Android Troubleshooting. I've had Pandora Plus for many years.
Thanks for trying out the Android Troubleshooting steps to see if that would help, but sorry to hear that you're still having playback issues.
I've enabled a trace on your account so that we can take a closer look. In addition, I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?