This started a few weeks ago. When I open Pandora on Android, a few seconds to a minute after I open it, the pandora App switches opens the Telemundo website. As if I clicked on an Ad. Though Telemundo isn't the ad showing, nor did I click anywhere in the Pandora app. I've tried reinstalling Pandora to no avail. Has anyone else seen anything similar?
mod edit: changed title for clarity
Hey there, @davidparks21. 👋
Thanks so much for reporting this. I haven't seen any other mentions of this issue around the community space. In the meantime, I've enabled a trace on your Pandora account to better understand what's happening, and in case we need to share this with our engineering team for further review.
Let's try running through these steps while the trace is enabled: Android Troubleshooting
If you're able to get a screenshot of what happens, this would be helpful too.
Let me know if those steps help. 🎧
The same thing happens on mine, too. If I try to back out of the telemundo window it shuts down the pandora. If I just let the phone alone, the pandora keeps playing in the background, but I can't give a thumbs up on a track.
Thanks for the screenshot, @Bonzo_1116. This is helpful!
It looks like the app may be cached. From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
Let me know if this helps. 🎧