Android: Login Screen Spins After Entering Info

[Bville1]

After I insert my username (email) and password and click login, the next page keeps spinning. Is there a solution for this? I'm using a Samsung Note 20 5G. Thanks.

mod edit: changed title for clarity

[AlyssaPandora]

Hi there, @Bville1. 👋

Are there any error messages when this happens? If so, what exactly does it say?

In the meantime, let's try running through these steps: Android Troubleshooting

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If you still have trouble, could you share more about your device? It's helpful to know:

• Model: Samsung Note 20 5G
• Carrier:
• Android version (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
• Are you connected to Wi-Fi or cellular data when this is happening?
• Have you identified any other patterns or notable information?

Let me know if clearing the app data helps with this issue. I look forward to hearing back! 🎧