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Android: Music Skips automatically

Martha-bun
Underground

This happens to me all the time. There is often a 1-second pause, & sometimes a song will play for a little while, then pandora will skip to a new song.

Pandora Premium on Android, on both phone & tablet, on both wifi & in the car with phone data. Can't find the Pandora version.

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @Martha-bun. 👋

Sorry to hear that you're having trouble with the Pandora app pausing and skipping. 

I moved your post over to the Android space to keep the community organized. 

First, I would recommend checking out the accepted solution here: Android: Stops When Screen Locked or App Backgrounded

++

Device Details:

  • Model of your Devices:
  • Android OS (Go to Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 

Let me know how it goes. Thanks for your help with this. 🎧

 

Alyssa | Community Manager
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Martha-bun
Underground

That's didn’t help.

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AdamPandora
Community Manager
Community Manager

@Martha-bun Sorry to hear those steps didn't help.

I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?

  • Model of your Devices:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for working with me on this.

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