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Android: Music Stops After One Song Plays

Masawyer123
Local Performer

After one song plays, pandora turns off.

 

mod edit: changed title for clarity

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @Masawyer123.

I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know how it goes.

View solution in original post

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Masawyer123. 👋

Thanks for your post, and sorry to hear that this is happening.

Could you share a bit more about your experience?

  • Does this issue occur when listening to a station, playlist, individual song, or album?
  • Also, do any error messages pop up when the song stops playing?

++

Battery Optimization:

When updating the OS on Android devices, the battery optimization on all apps may be automatically turned back on by default.

This can cause performance issues or interfere with playback when the app is backgrounded. Due to the sheer volume of Android devices, we are unable to provide step by step instructions for each and every device. I recommend looking up the steps to manage battery optimization for the specific make and model of your device and disable this for the Pandora app.

If you own a Samsung device, you may also want to check your Sleeping Apps settings.

Let me know if this helps. 🎧

 

Alyssa | Community Manager
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Masawyer123
Local Performer

Listening to a station. No error messages pop up. 

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @Masawyer123.

I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know how it goes.

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