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Android: 'Pandora Keeps Stopping' Error Message

Demnos7
Local Performer

App crashes whenever I try playing downloaded podcast episodes and either turn my phone off, or even press the home button.

Works fine for playing playlists and albums but almost never podcasts without crashing literally dozens and dozens of times.

I've tried clearing the cache, all data, reinstalling the app, and even factory resetting my phone. There's no power saving on and nothing preventing the app from running in the background.

I've seen others post about this and you always respond with the same advice which seems to help no one. If this isn't resolved shortly, I'm leaving Pandora after all these years and jumping ship to Spotify or someone else.

Even your website has made me type this out 4 different times now.

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2 Replies

Demnos7
Local Performer

**ahem**, finally this site took this post.

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AlyssaPandora
Moderator
Moderator

Hi, @Demnos7. 👋

Thanks for your message, and sorry to hear that you're having trouble. Looks like your post got caught in one of our filters. 

Would you mind posting a screenshot of that exact error message?

 Can you send over a bit more info about your device?

  • Model: Samsung Galaxy S21
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Does this happen with any podcast? Or, specific podcasts?
  • Also, are you in Offline Mode when this happens?

Thanks for your help with this. 🎧

Alyssa | Community Moderator
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