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Android: Playback stops with "Pandora has stopped; restart app." error message

rankin
Local Performer

Pandora no longer works on my galaxy tab E, android version 7.1.1/;

Tried reinstall, update chrome etc. etc;    I get message: Pandora has stopped; restart app.

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3 Replies

AdamPandora
Community Manager
Community Manager

@rankin Sorry for the trouble you are having with that error message when listening on your Android device.

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know if you continue to run into issues with this.


Adam | Community Moderator
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Maranatha
Local Performer

I am having the exact same issue. The app will not even load before crashing. I also have Android 7.1.1. I have tried all of the recommendations from Pandora and nothing has worked. I am very sad and frustrated. 

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rankin
Local Performer
I solved it by cancelling and using serious xm and Amazon prime music.
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