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Android: Playlists don't fully download

Tazzy1969
Local Performer

none of my playlists will fully download...it downloads a few songs and then stops..Ive undo download and redone and still the same thing..I cant keep listening to the same 25 songs in a 10 hr workday Please help

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Moderator
Moderator

@Tazzy1969 I moved your post to the Android space since it sounds like you are having trouble getting playlists to fully download on your phone.

If you haven't yet already, please try running through these troubleshooting steps: Troubleshooting Offline Listening

Please send me a screenshot of what you are seeing when you attempt to download your playlists if running through those troubleshooting steps doesn't help. 

Thanks for working with me on this. 🤝

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Rxnin
Opening Act

Hi again, for whatever reason, my playlist of 55 songs and my playlist of 23 songs just aren't downloading. They show as downloaded when online mode is active and all songs are present on the playlists. However, when I turn on offline mode they playlists still show as downloaded but when I open them there are only like 20 songs downloaded on the first one, and like 10 on the second one.

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AdamPandora
Moderator
Moderator

@Rxnin I moved your post over to this existing thread: Android: Playlists don't fully download

I recommend running through the following troubleshooting steps: Troubleshooting Offline Listening

If that does not resolve the issue, please send me a screenshot of what you are seeing when you attempt to download your playlists.

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) 

Thanks for working with me on this. 🤝

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