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Android: Playlists skip in Offline Mode

Rebelrenegade1
Local Performer

I have an issue where when i start the Pandora music app on my LG Velvet, It might play good the first hour or so but after a bit it'll play maybe 2 ot 3 songs then skip a bunch of songs on my playlist then might play a song. But. i have noticed that when i bring up Pandora for a spliit second the screen is empty and only shows that Pandora is offline then it will show all my lists but i will have to restart my playlists. Any help anyone can offer would be much appreciated. I usually listen to pandora while i am working overnights.

 

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Rebelrenegade1. 👋

Sorry to hear that you're running into this issue.

I would recommend clearing the app data for Pandora on your LG Velvet device.  This will also reset the download process for your offline tunes. Then, make sure to keep Pandora in the foreground of your device while you redownload your playlists and offline content. 

You can use these steps to do this: Android Troubleshooting

If you continue to have trouble, could you share a few more details about your device?

  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 
  • Have you noticed any error messages? If so, what exactly does it say?

I hope this helps. Let me know how it goes. 🎧

Alyssa | Community Manager
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