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Android: Headphones connect but don't work

Lilabug17
Local Performer

My headphones are connecting but are not working for pandora and I have tried everything and my headphones works for everything else except for pandora

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @Lilabug17. 👋

Thanks for reporting your experience with your headphones and the Pandora app.

Could you share a few more details about what's happening?

  • Could you confirm whether you're using bluetooth enabled headphones or earbuds?
  • What is the make and model?
  • Can you hear any music when listening to Pandora through the headphones? Or, are you having trouble using the pause / skip bluetooth controls?

Let me know. 🎧

Alyssa | Community Manager
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Crispy68
Local Performer

Plug in headphones stop working after every song 

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TannerPandora
Moderator
Moderator

Hi @Crispy68 

Welcome to community!

Does this only happen when connected with your headphones, or do you have the same experience when listening through your phone or through a connected speaker?

In the meantime, can you confirm the following info:

  • Make and model of your Android:
  • Android OS:
  • Pandora version:

Thank you!


Tanner | Community Moderator

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@PandoraSupport

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Crispy68
Local Performer
Only with headphones
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AlyssaPandora
Community Manager
Community Manager

Thanks for the follow up, @Crispy68.

Could you share more details about your device? We can report this on your behalf. 

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 
  • Do you experience the same issue when using other streaming services like Youtube?

Let us know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)
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