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Android: Podcasts go silent but still appear to be playing

Mrcleanz
Local Performer

Podcasts go silent after about 20 minutes. Time continues to count down. Can't pause it. Stuck in play but no sound. Have to go back 15 seconds to hear it again.

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Mrcleanz Sorry to hear about the trouble you are having with podcasts going silent.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

  • Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
  • Does this happen with all podcasts, or only a specific one? If only a specific podcast, what is the name of it? 
  • Are you connected to Wi-Fi or cellular data?
    •  If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
  • Are you using a Bluetooth connection?


Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

  • Model:
  • Android version (Settings > About Phone > Android version):
  • One UI version: (Settings > About Phone > Software information):
  • Pandora version (Settings > Applications > Manage Applications > Find Pandora):


Thanks for your help!


Adam | Community Moderator
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