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Android: Screen flips back to list of stations

Mesakel
Local Performer

What's wrong with your app always flipping back to my list of stations? Very irritating. 

 

mod edit: changed title for clarity

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5 Replies

AdamPandora
Community Manager
Community Manager

@Mesakel I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

To clarify, will the app take you back to your collection rather than stay on the now playing screen?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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Swampybunion
Local Performer

Mine does the same thing.. 

Android auto running versions:

Android Auto: 10.9.634644-release
Pandora: 2310.111

When I thumbs down a song it has the same effect as if I hit the back button.

It still dislikes the song, but it returns to my station list. Specifically the recent channel list. 

 

 

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AlyssaPandora
Community Manager
Community Manager

Hi there, @Mesakel @Swampybunion. 👋

Thanks so much for reporting your experience, and sorry to hear that this is happening.

Have you tried clearing the app data to see if this impacts your listening session? If not, I would recommend starting here: Android Troubleshooting

If the issue persists, I can definitely report this over to our engineering team on your behalf.

Thanks so much for your help with this. Let me know how it goes. 🎧

Alyssa | Community Manager
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Swampybunion
Local Performer

Clearing App Data and App Cache did not solve the issue.

To offer an additional lead, I believe this started happening around the same time that Android Auto rolled out their update for split screen.

This scenario cannot be observed on mobile. Only when using the pandora app via Android auto

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AlyssaPandora
Community Manager
Community Manager

Thanks for the follow up and for providing those additional details, @Swampybunion. I've gone ahead and shared this with the appropriate party for further investigation. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.22.24) 
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