Android: Thumbing previous track while casting thumbs current track

[rplst8]

When casting to a Chromecast and a song is playing if you go back in the list and thumbs up a song it will thumbs up the current song instead of the one that you actually thumbed up. 

Can anyone help with this problem. It was a bug years ago and now it seems back.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @rplst8 

I'm happy to report this to our engineering team.

I see a couple of different devices associated with your Pandora account. Could you please let me know the following info on the device you've experienced this on:

• Make and model:
• OS version
• Pandora version:

Thanks!

[rplst8]

Motorola Moto G Stylus 5G 2023 

Android version 14

Pandora version 2503.1

[MariaPandora]

Thanks @rplst8 !

To better understand the issue, I have enabled a trace to see exactly what is happening on your device. For this to be useful, please try these general troubleshooting steps and try to thumb up a song again: 

1. Check to see if there are any updates available for your Pandora app and update if needed.
2. Make sure your mobile device is connected to the same Wi-Fi network as your Chromecast device.
3. Try reinstalling or clearing app data for Pandora on your device.
4. Restart your Chromecast device by unplugging the power source and plugging it back in.
5. Restart the Pandora app on your device.
6. Run the Chromecast app to set up your Chromecast device again.

If you are still having trouble with Chromecast, please refer to Google's support page here.

Once you have tried this please try to give a thumb up to a song and let me know the name of the song you tried to thumb up, the station you were listening and the song that was thumbed up.

Let me know what happens.

[rplst8]

So I just tried this now, and the issue occurred again. I tried to Thumb "Now We Are Free" by Lisa Kelly on the station Enya Radio, and instead it Thumbed the current song at the time, "Orinoco Flow" by Taliesin Orchestra.

[TannerPandora]

Hi @rplst8 

Thanks for the follow up and sorry for the delay. I've created an internal ticket and let our engineering team know about this.

Could you confirm if this only happens when casting. I wasn't able to replicate when not casting and I wanted to be sure you had a similar experience.

Thanks for letting us know and thanks for your patience in the meantime!

[rplst8]

Yes, only when casting.