Android: Won't play on Cellular Data

[dinht123]

Android device stops playing over cellular data. Works fine with wifi. Any idea how to fix it?

[AlyssaPandora · Accepted solution]

Hey there, @dinht123. 👋

Please try the following steps from your Android mobile phone:

• Go to your Android Settings.
• Tap on Network & Internet, then tap Data Usage off and back on.
• Finally, confirm Mobile Data is toggled on.

If you continue to have trouble, I would recommend  running through some basic troubleshooting steps: Android Troubleshooting

Let me know if this helps! 🎧

[discndeb21306]

Did not. For some reason I can't get my Samsung fe20 to use data when out of wifi range 

[AlyssaPandora]

Hey, @discndeb21306. 👋

Sorry to hear that you're having trouble with this. 

Let's try running through some basic troubleshooting to see if this helps resolve the issue you're encountering: Android Troubleshooting

Feel free to let me know if this helps. 🎧

[domdemase]

recently upgraded my verizon wifi modem and lost my ability to take pandora mobile on an lg journey on family mobile (walmart) in ford sync

[AlyssaPandora]

Hi there, @domdemase. 👋

Sorry to hear that you're having trouble with this. I moved your post over to this existing thread to keep the community space organized: Android: Won't play on Cellular Data

Please check out the accepted solution for this thread and let me know if you continue to have trouble. 🎧

[nadinetrahan]

I have the same problem with my Samsung and this did not fix it. I will need to cancel my premium account if there is no fix, so please let me know. Thanks.