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Cant download music

mduran_73
Local Performer

Error code:99001

Maria Duran
Labels (1)
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2 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @mduran_73. 👋

Sorry for the trouble with this error message. We do have an existing thread similar to the error message you're seeing: Error code: 99001 when sharing playlist 

  • Does this issue happen when you attempt to share a playlist?
  • Or, only when you attempt to download your tunes?
  • Have any other error messages popped up?
  • Does playback stop when you see this error?
  • Is it possible to send over a screenshot of the exact error message you're seeing?

In the meantime, we've shared this issue with our engineering team. I look forward to hearing back! 🎧

 

Alyssa | Community Manager
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Yaerdmeh
Underground

Error code 99001 pops up all the time no matter what I'm doing on Pandora it pops up maybe 4 times every minute, I'm paying for Pandora premium I shouldn't be having these problems.

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