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Error 3005

Alchron
On the Rise

Been getting error code 3005 all of a sudden, what's going on?

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ErickPandora
Community Manager
Community Manager

We noticed some issues that may have affected your ability to listen on Pandora that should now be resolved. This may have manifested as error 3005 for you. Please try again and let us know if your service is back up and running.

 

Thanks for the patience and for taking the time to report it here. Thanks all! :pandora:

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

Lounge.

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AlyssaPandora
Moderator
Moderator

Hey there, @Alchron. 👋

Sorry to hear that happened. We were experiencing playback issues yesterday that may have affected some of our listeners. We believe that the issue has now been resolved.

  • Are you still running into this error message?
    • If so, please try these steps as they should help resolve the error message you may be seeing.

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Alchron
On the Rise

Seems like everything resolved itself, thank you for the response.

TannerPandora
Moderator
Moderator

Glad to hear it @Alchron! Let us know if you run into trouble again. 🎧


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
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Infinitism
Local Performer

App wont open launch [Samsung S21] Android 11
Pandora v2101.1

When I try to launch the app all I get is either "Waiting for connection. Try again?" or "We've encountered an unexpected error. Please try again. Error code: 3005" CANCEL or RETRY but nothing works.

Things I have tried already:
Turning it off and on again...
Uninstall and reinstall
Restart of the phone
Hard reset
Disabling battery optimization
Disabling data saver

Please advise.

 
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MissMaddie
Local Performer

Got the error 3005.

Used relavent article to clear data.

Lost all my songs I've collected.

How do I get them back???

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Rcutt83
Underground

I've been a Pandora user for a long time and recently a subscriber to some of the services offered by Pandora. I'm just wondering what's really going on and if anyone else has been having a lot of trouble using the app on mobile and other devices. What can Pandora do to resolve this? When will we be given quality streaming that we have seen in the past? 

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ErickPandora
Community Manager
Community Manager

We noticed some issues that may have affected your ability to listen on Pandora that should now be resolved. This may have manifested as error 3005 for you. Please try again and let us know if your service is back up and running.

 

Thanks for the patience and for taking the time to report it here. Thanks all! :pandora:

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

Lounge.

Rcutt83
Underground

Thank you very much for having your team look into this and fix the error. My music streaming has been restored and I am very pleased with the quick fix.

ErickPandora
Community Manager
Community Manager

@Rcutt83 Thank you for the quick confirmation of the resolution, I appreciate you. 

Hi everyone -- As this outage has been resolved, I am closing this thread from comments to keep the community organized.

Thanks again for your reports and communication. :pandora:

Erick | Sr. Manager of Social & Communities

Let's exchange playlists and podcasts in the Music + Podcasts

Lounge.
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