Hey there, @Jess64. 👋
Sorry to hear that you're running into this error message.
Would you mind trying out these steps for your Android device?
Let me know if this helps with the error message. 📲
Alyssa I must be blind. What steps? Lol
Sorry about that, @Jess64!
It looks like the link I added didn't process.
I edited my original post to include the correct link for the basic / advanced troubleshooting steps for your Android device.
Thanks so much for letting me know. I look forward to hearing back!