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'I'm tired of this track' thumbs down the song when casting

Kf7mxe
Underground

I think this might be a bug or maybe it isn't supported yet but when I cast to my nest mini and I tap the I'm tired of this song from my phone it just thumbs it down which isn't what I thought it was supposed to. Either way I wish it could just tell you it isn't supported if it isn't then make think it's working to find out you were thumbs downing songs instead of putting them on the shelf. 

Moderator Edit: Changing title for clarity

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5 Replies

TannerPandora
Moderator
Moderator

Hi @Kf7mxe! Thanks for posting your experience.

Sounds like this may be a bug, I'll have to investigate further. Can you let me know the following info about your device: 

  • Model:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Can you also include a screenshot of the 'I'm tired of this track' button while casting?


Tanner | Community Moderator

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@PandoraSupport

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Kf7mxe
Underground

My phone is a pixel 3a android 11 build RQ2A.210305.006

Pandora version 2101.1

https://photos.app.goo.gl/rTKdeSiw3QFM8FrL7

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AlyssaPandora
Community Manager
Community Manager

Hey, @Kf7mxe. 👋

Thanks so much for sharing this screen recording! I will share this with our engineering team.

Could you try updating the Pandora app to the newest app version release?

Here's how to update the Pandora app on your Android device:

  1. Open the Google Play Store app.
  2. Touch the menu icon in the upper left and select My apps & games.
  3. Apps with available updates are labeled Update.
  4. Choose any appropriate apps and tap Update.

Tip: In some cases, you may need to restart your device to update an app.

Let me know if you continue to experience this issue. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
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Kf7mxe
Underground

Ya it's still doing the same thing even after updating. It's all good I'm sure the developers will fix it when they have time. I know they probably have allot to do. Thanks. 

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AlyssaPandora
Community Manager
Community Manager

@Kf7mxe Thanks for getting back to me with that information. I've gone ahead and shared this information with our engineering team for further review.

Appreciate your patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (09.30.24)
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