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Missing menu button

CiZee
Local Performer

I've been using Pandora for years. After signing up for the 30-day trial of Pandora Plus, the menu button is no longer there. This is not about signing in and out. The menu button has many features, including the part that I was interested in which is being able to download and play stations offline.( the reason I wanted the 30 day trial) I did try all the solutions that were suggested which included signing off and signing back via profile, then settings. I also tried installing uninstalling and reinstalling. I use a Samsung S9. My apps are regularly updated automatically. I included a screenshot.Screenshot_20191222-174117_Pandora.jpg

 

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AlyssaPandora
Community Manager
Community Manager

Hey, @CiZee! 👋

I moved your post to a separate thread as this sounds like a different issue. 

Could you tell me a bit more about what is happening?

You should be able to click on your Profile > Settings [ by clicking on the gear icon ⚙️].

Once you're in settings, do you see an option for Offline Listening?

Let me know.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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AlyssaPandora
Community Manager
Community Manager

Hey, @CiZee! 👋

I moved your post to a separate thread as this sounds like a different issue. 

Could you tell me a bit more about what is happening?

You should be able to click on your Profile > Settings [ by clicking on the gear icon ⚙️].

Once you're in settings, do you see an option for Offline Listening?

Let me know.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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