Hi @Borilebron33 , thanks for posting.
I checked the email address linked to you community profile and it looks like you contacted us though email a few days ago.
An agent contacted you back on the 25th, please check your inbox and if you don't see it please check your SPAM and junk folders so they can follow up with you.
Hi @Borilebron33 , thanks for posting.
I checked the email address linked to you community profile and it looks like you contacted us though email a few days ago.
An agent contacted you back on the 25th, please check your inbox and if you don't see it please check your SPAM and junk folders so they can follow up with you.
I was able to hear some music yesterday and today it's back to not working anyone else having this issue
@Borilebron33 I moved your new comment back into your original post.
As @MariaPandora mentioned previously, it looks like you have already been in contact with our support team via email.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!