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Pandora Icon + Collection Disappeared

yendoR
Local Performer

My screen icon for Pandora disappeared with my collection ?  I had to download the app again, and start over!

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @yendoR. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

This also means that your collection should be available to you when you sign back into your account - as long as you're signing into the same account.

++

Could you tell me a bit more about what is happening?

After you downloaded the Pandora app again, were all of your stations missing?

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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AlyssaPandora
Community Manager
Community Manager

Hi there, @yendoR. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

This also means that your collection should be available to you when you sign back into your account - as long as you're signing into the same account.

++

Could you tell me a bit more about what is happening?

After you downloaded the Pandora app again, were all of your stations missing?

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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