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Pandora hijacks bluetooth

Lynn7531
Local Performer

I kept having headphone issues on two different android devices. I blamed the headphones, but I tried other heads phones and they too had the problem. My Bluetooth kept connecting and disconnecting continuously every 3 seconds. It was unusable by and device. After playing around I found that the issue was caused by the Pandora android app. It seemed to corrupt my Bluetooth service and even doing a force stop on the app didn't help. I had to uninstall Pandora and factory reset my network and Bluetooth settings.  If I later installed the Pandora app and use it again, the problem came back- my Bluetooth becomes unusable. I liked using the Pandora app, but now I'm forced to use Pandora through my android browser with the use-as-desktop setting turned on.  This problem is seen on two completely different devices running different versions of android. Is there a fix coming for this problem?

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AdamPandora
Community Manager
Community Manager

@Lynn7531 Sorry for any trouble.

Thanks for sharing such a detailed description of what you’re experiencing — that definitely sounds frustrating, especially given that it’s happening across multiple devices.

To help us better understand and investigate this, could you provide a bit more detail about your setup?

Specifically:

  • The make and model of both Android devices affected

  • The Android OS versions on each device

  • The Pandora app version you were using when the issue occurred

  • The make and model of your Bluetooth headphones

Additionally, can you please provide more details around what you are experiencing? 

  • Does the Bluetooth disconnect happen only when Pandora is installed, or only when it’s actively running or streaming

  • Does the issue start immediately after installing Pandora, or only after a certain action (e.g., starting playback, switching tracks, background playback)

  • Are you only experiencing this issue with Pandora? Have you been able to replicate this when using any other app(s)?

We appreciate you taking the time to report it.


Adam | Community Moderator
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