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Playback stops

Sixfooeghtdan
Local Performer

Pandora keeps stopping on my android. Anyone else having this issue? This happened a couple of years ago after a software update.  I got a software update yesterday and it started happening today.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Sixfooeghtdan! Welcome to community. 

Can you tell me a little more about your experience? Does playback stop when Pandora is backgrounded or the screen is locked? Are you able to resume Pandora when reopening the app?

 Can you send over a bit more info about your device?

  • Model:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • Open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.

Are you connected to Wi-Fi, cellular data or both when this is happening?


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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2 Replies

TannerPandora
Moderator
Moderator

Hi @Sixfooeghtdan! Welcome to community. 

Can you tell me a little more about your experience? Does playback stop when Pandora is backgrounded or the screen is locked? Are you able to resume Pandora when reopening the app?

 Can you send over a bit more info about your device?

  • Model:
  • Android version (Settings > About Phone):
  • Build number (Settings > About Phone):
  • Android Security Patch Level, if noted on your device (Settings > About Phone):
  • Pandora version:
    • Open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.

Are you connected to Wi-Fi, cellular data or both when this is happening?


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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datchoia751
Underground
WELL YES U CAN HAVE THAT ISSUE IF U ARE CONNECTED TO BOTH WIFI AND DATA
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