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Samsung s9 wont download Pandora app

Cfmester
Local Performer

tried all the fixes and app still wont load.  Any suggestions 

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hey, @jgordon. 👋

Thanks so much for letting us know about your experience.

Could you send over a screenshot of exactly what you're seeing?

  • To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
  • To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to add the screenshot as an attachment in your post.

Thanks for your help with this. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)

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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @Cfmester. 👋

Sorry to hear that you're having trouble downloading the Pandora app on your device.

Downloading the Pandora App:

  • To install Pandora on your Android device, follow this link to the Google Play store from the device.
  • Once the Pandora page opens in the Google Play Store, select Install.

++

If you're still having trouble, could you tell me a bit more about what is happening?

  • What exactly happens when you attempt to download?
  • Do you receive any error messages when you attempt to download Pandora?
    • If so, what exactly does it say?
  • Or, have you downloaded the app already and it won't open?

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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jgordon
Local Performer

Nothing happens it just says "waiting for download" and never does anything else.

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AlyssaPandora
Community Manager
Community Manager

Hey, @jgordon. 👋

Thanks so much for letting us know about your experience.

Could you send over a screenshot of exactly what you're seeing?

  • To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
  • To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to add the screenshot as an attachment in your post.

Thanks for your help with this. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.09.24)
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