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Station Switched to Thumbprint


I've had Pandora radio for years and am a Premium member. I've recently noticed one of my favorite stations has been switched to thumbprint radio. How do I switch it back to regular station play? While in thumbprint mode, it doesn't add variety to the station and a lot of the same songs play, even while on shuffle. 

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Community Manager
Community Manager

Hi there, @Jenn27. 👋

Thumbprint Radio works differently from normal stations based on artists, composers, or songs. 

Could you share a bit more about what you're experiencing?

  • Which station are you having trouble with? 
  • Are you currently in a mode? 

If you're able to send over a screenshot of exactly what you're seeing, this would be helpful so that I can take a look for you.

  • To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
  • To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Thanks for your help with this. 🎧

Alyssa | Community Manager
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