While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
I had a shuffle option on my phone and it disappeared. I like to listen to my downloaded music while I work out. Now it plays 1 song and random others that aren't downloads.
@Mykelw To clarify, are you unable to shuffle your downloaded tracks in Offline Mode?
If so, can you please do me a favor and send me a screenshot of what you see when your sort your collection by Songs when in Offline Mode?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this. 🤝
That's s correct. I don't know how to attach the screenshot
@Mykelw You can attach a screenshot by clicking on the camera icon located in the Reply box:
Thanks again for working with me on this. 🤝