While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
How do I recover my deleted or lost playlists I created? The only thing I show are radio stations and a new playlist I created today.
Hi @Saddlebrookejim 👋
I see that you've opened a case with our support team. They will take it from here and contact you privately via email, so please be on the look out for their response!
Thanks for being a part of the Community! 🎧
Hi there, @jvalkos. 👋
Thanks for posting about this.
At this time, you won't be able to restore deleted playlists from your end as this is not a feature of Pandora. However, the moderators can help with the restoration process in our system. With stations, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).
Could you share the name of the playlist(s) you'd like to restored?
Alternatively, I can restore all deleted playlists back to your account for you.
Let me know. 🎧
I'm having the same problem can I have a playlist restored? It's called Favorites
Hi there, @aftonjeanette08. 👋
I've taken a look and I see two Playlists available for when you initiate your next Premium Access session.
The playlists are called "Best" and "Uncharted 1-4" - both of these are still accessible and haven't been deleted. Unfortunately, I'm not seeing a "Favorites" playlist that can be restored in our system, or any additional playlists that have been deleted.
Hi Alyssa
I would like my Thumbprint restored to my lap top Music cast.
Mod edit: Personal information
Hi @Saddlebrookejim 👋
I see that you've opened a case with our support team. They will take it from here and contact you privately via email, so please be on the look out for their response!
Thanks for being a part of the Community! 🎧