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My free subscription isn't working. How can I fix it
mod edit: changed title for clarity
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Hi, @Bwaller620. ๐
Sounds like you're having trouble listening. You should be able to listen to Pandora whether you have a free or paid account.
Could you tell me a bit more about what is happening?
Are you receiving any error messages? If so, what exactly does it say?
Let me know, and I can follow up with you. ๐ง
Alyssa | Community Manager
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Im having trouble with my free plus subscription. Can you please help me
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@Bwaller620 We're happy to help, but we'll need some additional information from you first.
Could you tell me a bit more about what you are running into trouble with?
Are you listening to Pandora on a computer or on a device?
- If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
- If you are on a device, what is the make and model (and carrier, if applicable)?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot/screen-recording of what you're seeing?
Thanks for working with us on this. ๐ค
Adam | Community Moderator
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