Trouble with playlists offline

[shannonaz7]

How can I keep my playlists from NOT trying to download when offline? Downloaded playlists keep trying to update even when offline causing them to not be fully downloaded. I can only listen now when online.

[AlyssaPandora · Accepted solution]

Hey, @shannonaz7. 👋

Sorry for the continued trouble with your offline tunes.

• What is the make and model of your device?
• Are you using an Android phone?
• Are you receiving any error messages? If so, what exactly does it say?

Let me know.