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Trouble with playlists offline

shannonaz7
Local Performer

How can I keep my playlists from NOT trying to download when offline? Downloaded playlists keep trying to update even when offline causing them to not be fully downloaded. I can only listen now when online.

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AlyssaPandora
Community Manager
Community Manager

Hey, @shannonaz7. 👋

Sorry for the continued trouble with your offline tunes.

  • What is the make and model of your device?
  • Are you using an Android phone?
  • Are you receiving any error messages? If so, what exactly does it say?

Let me know.

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)

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AlyssaPandora
Community Manager
Community Manager

Hey, @shannonaz7. 👋

Sorry for the continued trouble with your offline tunes.

  • What is the make and model of your device?
  • Are you using an Android phone?
  • Are you receiving any error messages? If so, what exactly does it say?

Let me know.

 

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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