Every time I try to shuffle songs or my stations on my Chromebook, I get an error message saying that its being worked on. This message has been appearing for a month now. What is the issue???
Also, when I am letting my app play songs on it on, it skips songs without me prompting it to. This is when I listen to it on my phone, a Samsung Galaxy S20. Why does the app skips songs on it's own?
I have other issues with the app, but I will leave it to these 2 issues for now.
Moderator Edit: Changed title for clarity
Hi @SeanBe! Welcome to community!
I moved your message to our Android support board since you mentioned being on a Samsung Galaxy, this helps keep things organized.
Are you able to take a screenshot of the error message when you try and shuffle for me? I'll take a closer look.
As for the skipping, I'd like to start with some troubleshooting. I've asked our User Support team to enable a trace on your account. This trace helps can help determine what may be happening.
You will be asked to log into your account after completing these steps. Let me know how it goes.