Hi. I have my Samsung Galaxy S8 connected with USB. Every other app works fine but I’ve been getting this message for couple weeks. If I disconnect the phone and just open the app Pandora opens and works fine.
Any suggestions?
Hi @yankeemarko1! Sorry for any trouble listening to Pandora in your vehicle.
Could you provide the following information so I can investigate?
Let me know.
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Tanner | Community Moderator
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Hi. Thanks for replying.
1. 2018 Mazda Miata GT
2. The stereo is the factory head unit
3. Phone is Samsung Galaxy S8, Pandora version is 2012.1
4. I am using Android Auto. The hub supports both AA and CarPlay
5. I only have the issue when trying to play Pandora through Android Auto. I get a black screen with a triangle that has an exclamation point in it. It says Pandora is not working right now. If I unplug the phone and just start the app on the phone it works fine.
Thanks for your help on this.
Thanks for the info @yankeemarko1!
Can you do me a favor and take a picture of the error message that appears.
In the meantime, I've already created a ticket and passed it along to our engineers for a closer look into what may be happening.
Thanks for your patience in the meantime.
Tanner | Community Moderator
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Quick Support:
>> Follow us on X (formerly Twitter): @PandoraSupport
I went out today and it launched fine so I’m unable to take a picture. I’ll snap one if it does it again.
Hi my Pandora keeps going out on me and I don't like it please fix it it's getting me very very mad
Hi @Bri933! Thanks for posting. Sorry to hear you're having trouble with Pandora in your vehicle.
Can you tell me a little bit more about your experience. I'll be in a better position to investigate.
Tanner | Community Moderator
Check out:
Quick Support:
>> Follow us on X (formerly Twitter): @PandoraSupport