Android Auto: Playback stops after first song

[clduckworth]

My Pandora used to work in my car just fine but the last couple of weeks it is not working correctly. It will play one song and then just stop. I don't think anything was done to make this change - have you seen this before. Pandora works great on just my phone so I don't think it is my account. Thanks.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @clduckworth 

Welcome to community! Could you tell me more information about how you're connected to your car and what type of phone you have?

• Are you connecting to your car by USB?
• Do you connect to Android Auto or CarPlay?
• What is the make and mode of your phone? Please include:
  • OS version:
  • Pandora version:

[clduckworth]

Make and mode of phone- Samsung Galaxy 24+. I dont know the version though.

[TannerPandora]

Hi @clduckworth 

Thanks for the follow up! I can help you find some of that information. Before we begin though, can you confirm some important details:

• Do you use Android Auto?
• Do you use a USB cord that's connected from your phone to your car?

Thanks!

[clduckworth]

No usb, it's wireless. Use android auto

[TannerPandora]

Great, thanks, @clduckworth!

Let's start by checking on the battery optimization settings on your Samsung. You'll want to be sure there are no restrictions for the Pandora app. Sometimes these restrictions will kill the app in the background to conserve resources. 

• Open your device Settings and then Apps.
• Scroll to find Pandora or use Search in the upper right hand corner.
• Select Battery
• Next select Unrestricted.

Due to the numerous Android models, if you find that these steps don't exactly fit I recommend referencing the user's manual for your specific device.

Let me know how it goes.